Contact
Contact Us
Last updated: 18 October 2026
MMA Router is operated by KAMAKRIPA ENTERPRISES (OPC) PRIVATE LIMITED.
1.Registered business details
- Legal name
- KAMAKRIPA ENTERPRISES (OPC) PRIVATE LIMITED
- Trading as
- MMA Router
- CIN
- U62013UP2024OPC211806
- Registered office
- 1906, 19th Floor, Tower 10, Panchsheel Hynish, Bisrakh, Bishrakh, Gautam Buddha Nagar – 201306, Uttar Pradesh, India
- info@kamakripa.com
- Phone
- +91 92172 84869
- Hours
- Monday to Friday, 10:00–18:00 IST (excluding public holidays)
2.What to contact us about
We use a single address for all enquiries. To help us route your message quickly, please put the relevant subject line at the start of your email.
| Enquiry | Subject line | We reply within |
|---|---|---|
| Technical support, API errors, integration help | Support | 2 business days |
| Billing, credits, payments, refunds | Billing | 2 business days |
| Privacy, data access or deletion requests, grievances | Privacy | 30 days (statutory) |
| Abuse reports, security disclosures | Security | 2 business days |
| Partnerships, enterprise, press | Business | 5 business days |
3.Refunds
For a refund request, email us with your registered email address, the transaction reference, the date and amount, and a short description of the issue. The full terms, including the 7-day window for unused credits, are on the Refund & Cancellation Policy page.
4.Grievance officer
In accordance with the Digital Personal Data Protection Act, 2023:
- Name
- Ankur Upadhyay
- Designation
- Grievance Officer
- info@kamakripa.com
- Phone
- +91 92172 84869
- Address
- 1906, 19th Floor, Tower 10, Panchsheel Hynish, Bisrakh, Bishrakh, Gautam Buddha Nagar – 201306, Uttar Pradesh, India
If you are not satisfied with our response, you may escalate to the Data Protection Board of India.
5.Account holders
If you already have an account, please write from the email address registered on it. It lets us verify ownership and answer billing and data questions without extra checks. You can also reach your projects, usage and invoices at app.mmarouter.com.
We do not operate a walk-in office. The registered office address above is for correspondence and statutory purposes; please email before visiting.